Where can I check the size of my shoes? You can find a size chart on each shoe product page to help you choose the right size.
What should I do if the shoes I received are not the right size? If the shoes you received are not the right size, you can request an exchange within 30 days of receiving the item. Please make sure the shoes are unworn and in their original packaging.
How do I request a refund? To request a refund, please contact us via our customer service email with your order number and the reason for the refund. We will process your request within 7 business days of receiving the request.
Do you ship your shoes worldwide? Yes, we ship worldwide. The exact shipping cost will be shown at checkout.
What materials are used in your shoes? Our shoes are made of high-quality materials, which can be found in the product description.
How do I contact customer service? You can contact our customer service team via email (bonniejeaneharding@hardingsolutionstechnologyshop.com).
Can I change my order information? If you need to change your order information, please contact customer service as soon as possible. We will try our best to meet your request, but it will not be possible to change it after the order is shipped.
How can I check the status of my order? You can use the order tracking function on our official website and enter your order number to check the order status.
What are the maintenance recommendations for the product? We recommend that you clean your shoes regularly, avoid wearing them in wet or extreme weather conditions, and use professional shoe care products to extend their service life.
What should I do if my shoes have quality problems? If the shoes you received have quality problems, please contact customer service within 7 days after receipt, and we will provide return and exchange services.
